Reporting Scams & Cyber Security Policy.

At Divergent Wealth, your security is just as important as your financial success. With scams and cyber threats becoming increasingly sophisticated, we must work together to stay vigilant. We are committed to helping you identify, prevent, and report threats so that your personal and financial information remains protected.

Scam Activity – What to Look Out For

Scammers may impersonate Divergent Wealth, our principal adviser Angelo Baronessa, or other staff members. These fraudulent communications may:

  • Come from free or unusual domains (e.g. diverqentwealth@gmail.com instead of official emails)
    Example: “From: divergentwealth-finance@hotmail.com” – this is not a real Divergent Wealth email.

  • Ask you to complete a vague or urgent task
    Example: “URGENT: I need you to process a payment within the next hour.”

  • Request personal or financial details such as banking, superannuation, investment account numbers, or even your WhatsApp contact
    Example: “Please confirm your super fund account number so we can finalise your report.”

  • Use high-pressure tactics to make you act quickly
    Example: “Failure to respond in 2 hours will cause delays in your investments.”

Divergent Wealth will never:

  • Contact clients from personal accounts such as Gmail/Hotmail

  • Request private information over WhatsApp, SMS, or insecure channels

  • Demand payment or private data via email links

How to Stay Safe

Check the sender: Always confirm messages are from an official @divergentwealth.com.au address.

Be alert for suspicious behaviour:

  • Unexpected messages requesting payments or TFNs

  • Attachments claiming to be “invoices” or “statements” you weren’t expecting

  • Messages written in broken English, with odd fonts or formatting

  • Pushy tone such as: “Complete this task right now, no excuses”

Report immediately:

Recognising the Signs of a Scam

Based on guidance from trusted regulators, common signs include:

  • Fake email domains: Example: “accounts.divergentwealth@gmail.com” (genuine emails always end with divergentwealth.com.au)

  • Bypassing channels: Example: “Don’t upload this to the portal, just send your tax file number via SMS.”

  • Too good to be true offers: Example: “We’ve secured you a guaranteed 25% return this month – act now!”

  • Urgent or threatening tone: Example: “Your account will be suspended unless you pay within 24 hours.”

  • Typos or unusual format: Example: “Dear Customer, please clik heree [link].”

Reporting a Scam or Suspicious Message

If you encounter a possible scam:

Scam & Cyber Safety Resources

For more guidance:

What We’re Doing at Divergent Wealth

To safeguard your data, we use:

  • Multi‑factor authentication for all access points

  • Encrypted data storage through Microsoft 365 enterprise systems

  • Verified email domains to prevent impersonation attempts

  • Regular staff training and phishing simulation exercises

  • Independent IT audits and compliance reviews

  • An incident response protocol including rapid client notification if required

We will never ask you to email sensitive data. Always use the secure client portal (with 2FA) to share documents.

Still Unsure?

If you receive something that feels unusual, trust your instincts. Contact us using the details on our official website. Our team is committed to protecting what matters most - your security and financial wellbeing.